Frequently Asked Questions

Frequently Asked Questions

How long have you been in business ? ..."We have been in the same location south of Houston, Texas Since 1983"

What are Drums or Barrels Used For? As prescribed by the US Government - Shipping Containers.

Why do your containers cost so much less than other Web site Sellers ? ..."Because we pickup our containers directly at the manufacturing plant. Therefore, we don't have the transportation or shipping cost other sellers have."

What does Class mean? ..."Class is the major classification of the item. i.e. New: factory fresh never used, Used: Washed once, excellent condition, 100% guaranteed no leaks may need to be rinsed before use."

Are the containers food grade ? ..."Foodgrade By FDA definition Means the container is made from new unused Plastic and many of our Conatainers or labeled if it is Foodgrade Material.

Are the barrels UN certified ? ..."Yes, All New Drums are UN 1H1/y1.8/.100/98, or better"

Do you accept Credit Cards ..."Yes, Visa, Master Card, American Express, Discover."

How long does it take to arrive at my address ? ..."By UPS Ground 1-5 working days from shipment date."

what type top is on the barrels ? ..."closed top (non-removable) has two 2" removable caps with a 3/4" pipe thread in one cap."

can you use a pump on the barrel ? ..."Yes, a siphon pump works best, but for more precise measurement use a lever or push pump."

Do you take open accounts? ..."Yes, A D&B listed Company must submit a credit application, Governments and Schools only need to fax a signed PO."

Do you keep credit card information on file and do you sell that information. ..."We never sell or rent credit card information. Credit Card information is keep on a secure server for 30 days and is then deleted"

Can I call your phone for a Tracking Number? ..."No., Tracking Numbers are only Available by Email. If you have not received your tracking Number, email us and we will resend the tracking Number.

Why is your Shipping Charge so much less than your competitors. Answer; We do not make money from shipping. We only charge exact Shipping.

Can I use these drums to make a product. We cannot recommend a use for these containers, it up to the buyer to investigate governmental requirements for use.

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